Privacy Policy

Last Updated: 1/03/2016

1. Overview

Off Market Gold Coast (“we,” “us,” or “our”) operates a specialised matchmaking platform. We are not a real estate agency; we are a conduit between parties interested in unlisted property transactions. This policy outlines how we handle your personal information.

2. Information We Collect

We collect information necessary to facilitate precise property matching:

  • For Buyers: Name, contact details (email/phone), property preferences (suburbs, budget, features), and your current buying timeline.
  • For Sellers: Contact details, property address (for internal matching only), property features.
  • For Professionals: Credentials and agency details for Buyer’s Agents and Real Estate Agents within our network.
  • Usage Data: IP addresses and cookies to improve website functionality and user experience.

3. How We Use Your Information

We use your data strictly for the following purposes:

  • Matchmaking: Connecting Buyer requirements with professionals representing off market listings.
  • Professional Introductions: Introducing Buyers or Sellers to vetted third-party property professionals (e.g., Buyer’s Agents or Real Estate Agents) who have a matching interest.
  • Communication: Sending alerts regarding new off-market opportunities or platform updates.
  • Verification: Ensuring all users on the platform have “genuine intent” as per our service model.

4. Disclosure to Third Parties

Because our service is a “brokerage platform,” your information will be shared with third parties in the following context:

  • Vetted Professionals: We share relevant property highlights or buyer criteria with our network of Buyer’s Agents and Real Estate Agents to facilitate a potential transaction.
  • Consent-Based Lead Sharing: We do not publicly “list” property addresses. Your specific contact details are only shared with a professional once a potential match is identified.
  • Legal Requirements: We may disclose information if required by Australian law or to protect our legal rights.

Note on Discretion: Seller addresses and personal identities are never broadcast publicly. Information is only provided to registered, vetted professionals with active, matching mandates.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, modification, or disclosure. Since we store sensitive property intent data, we use encrypted hosting and restricted internal access to all “off-market” databases.

6. Your Rights and Access

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you.
  • Request a correction of your data.
  • Opt-out of any marketing communications at any time.
  • Request the deletion of your profile from our network.

7. Cookies and Analytics

Our website uses cookies to analyze traffic and site usage. You can set your browser to refuse cookies, though some parts of the Off Market Gold Coast platform may not function as intended.

8. Contact Us

If you have questions about this policy or wish to update your information, please contact our Privacy Officer at:

Email: info@offmarketgoldcoast.com.au Location: Gold Coast, QLD, Australia